Fulfilled living in later life

Tuesday 15th October 2024

Meet a carer...Lynn

Tyler Sewell-Nicholas

Lynn was recently given The Way We Care Champion Award for her dedication and compassionate approach to caregiving at Shottermill House, Haslemere. With 38 years of experience, she shared her passion for impacting family members and how her journey shaped her commitment to care

Pilgrims Friend Shottermill House Lynn Carer jpg2

It’s incredibly fulfilling to know I’m making a difference in people’s lives. I’ve been a carer for 38 years, with the past year spent at Shottermill House. I never imagined I’d end up here, but after taking three years off to care for my late-husband, I returned to what I love—caregiving.

I was honoured to receive The Way We Care Champion Award in August, which was unexpected but gratifying. I strive to go the extra mile for those who we call ‘family members’. For instance, I make sure that a lady on a puréed diet gets specific foods that not only meet her nutritional needs but also bring her joy. I often buy mango sorbet for her which she loves.

What sets Shottermill House apart from other care homes is the teamwork and hands-on approach of our managers. We’re not just a group of individuals doing our own tasks; we truly come together as one big family. If someone’s having a tough day, we lift each other up, ensuring personal challenges don’t interfere with our work.

I love doing the little things that make life special for our family members. Recently, I bought bath bombs for a family member to enhance her bathing experience. It’s these small gestures that mean a lot to me, as I believe they truly improve their quality of life.

The connections I form with the family members are incredibly rewarding. I have a special bond with Pam, who requires extra assistance. I’m firm but kind with her, ensuring she sits up for her meals because I know it’s essential for her health. I want her to feel cared for and respected, just as I would want for my own family. I’m also close to a resident named Wendell, and even though I’ve lost older persons like Joan, I cherish the moments we shared. Joan would look out the window every day, saying, “Lynn’s here today; I know I’ll be alright.” That kind of trust is heartwarming and keeps me motivated.

Pilgrims Friend Shottermill House Lynn Carer1


Being a carer has not only shaped my professional life but also my personal journey. At 66, I still feel energetic and dedicated to my work. I know the importance of what we do, and it fuels my passion to keep going. I’m not looking to cut back on my hours anytime soon; instead, I’m committed to making every day count for the family members at Shottermill House.

When I'm not at Shottermill House, I enjoy unwinding at home. I do a lot of knitting, which I find incredibly relaxing. I recently finished making a jumper for my beloved grandchild. My three children and eleven grandchildren mean the world to me.

In the end, this isn’t just a job for me; it’s a calling. I take pride in treating our family members with the dignity and care I would want for my own loved ones. It’s the relationships, the small acts of kindness, and the shared moments that make this role so fulfilling.

Find out more about The Way We Care